Terms of Service

These Terms of Service ("Terms") govern your access to and use of KaamDesk's website at kaamdesk.com and the KaamDesk application at app.kaamdesk.com (together, the "Service"), provided by KaamDesk ("KaamDesk", "we", "us" or "our"). By using the Service, you agree to these Terms. If you are using the Service on behalf of an organization, you agree to these Terms for that organization.

1. The Service

KaamDesk is workflow software that helps Regional Transport Office (RTO) agents in India manage vehicle-related cases, track their progress, collaborate with their team, and generate bills. We may add, change or remove features over time to improve the Service.

2. Accounts and access

Access to KaamDesk is by invitation only. An organization's workspace is provisioned by KaamDesk, and only email addresses added by that organization may sign in. There is no public self-registration. You sign in using Google Sign-In and are responsible for keeping your Google account secure. You must provide accurate information and are responsible for activity under your account.

3. Roles and responsibilities

Within an organization, users are assigned roles — owner, editor or viewer — that determine what they can do. The organization's owner is responsible for managing team members, roles and settings, and for ensuring that everyone who accesses the workspace is authorized to do so.

4. Your data

You and your organization retain ownership of the data you enter into KaamDesk ("Customer Data"). You grant us the limited rights needed to host, process and display that data in order to provide the Service. You are responsible for the accuracy and legality of the Customer Data you enter, and for having the right to store details of third parties (such as vehicle owners) in the Service. Our handling of personal information is described in our Privacy Policy.

5. Acceptable use

You agree not to:

• Use the Service for any unlawful, fraudulent or harmful purpose.
• Attempt to access data belonging to other organizations, or bypass access controls.
• Interfere with, disrupt, or attempt to gain unauthorized access to the Service or its infrastructure.
• Reverse engineer, copy or resell the Service except as permitted by law.
• Upload malicious code or use the Service to store or transmit unlawful content.

6. Billing features

KaamDesk includes tools to generate bills, mark them paid or unpaid, and export them. These are record-keeping and document features for your convenience. KaamDesk does not process payments between you and your customers, and is not responsible for the accuracy of the amounts you enter or the collection of any payment.

7. Availability and support

We work to keep the Service available and reliable, but we do not guarantee uninterrupted access. The Service may occasionally be unavailable for maintenance, updates or reasons beyond our control. Support is provided through the channels we make available, such as WhatsApp and email.

8. Suspension and termination

We may suspend or terminate access to the Service if an account is misused, if these Terms are breached, or if an organization's account is not in good standing. An organization may stop using the Service at any time by contacting us. On termination, access to the workspace ends; data handling after termination is described in our Privacy Policy.

9. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, to the fullest extent permitted by law. KaamDesk is a workflow and record-keeping tool; it is not a substitute for professional, legal or regulatory advice, and it is your responsibility to comply with all applicable RTO and legal requirements.

10. Limitation of liability

To the maximum extent permitted by law, KaamDesk shall not be liable for any indirect, incidental, special or consequential damages, or for any loss of data, revenue or profits, arising out of or related to your use of the Service.

11. Changes to these Terms

We may update these Terms from time to time. When we do, we will revise the "Last updated" date above. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

12. Governing law

These Terms are governed by the laws of India. Any disputes arising from or relating to the Service will be subject to the jurisdiction of the courts of India.

13. Contact us

If you have any questions about these Terms, contact us at hello@kaamdesk.com.